Episode 3

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Published on:

19th Nov 2024

The Human Side of Business Ownership

The Human Side of Business Ownership

“Ships do not sail themselves. They need a captain with a steady hand on the wheel, eyes on the horizon, and sometimes an ability to weather the storm." – Mahmood Reza

Owning a business isn't just a financial venture; it's an emotional journey that tests your resilience, decision-making skills, and interpersonal abilities.

In my latest episode of "Numbers Knowhow", "The Human Side of Business Ownership: A Journey Beyond the Balance Sheet," I dive deep into the often-overlooked human elements that drive business success.

This episode isn't just about profit margins or cash flows; it's about what it truly means to be at the 'helm' of your own venture.

Prepare to gain insights on decision-making, managing people, handling stress, and the importance of self-care.

These aren't just abstract concepts but actionable ideas that will make your business journey more manageable and rewarding.

This episode is packed with practical insights that will help you not just survive, but thrive in your journey as a business owner.

So, grab a cup of coffee, sit back, and let's embark on this journey together as I help you to Plan It, Do It, PROFIT.

Timestamped Summary

  • [00:00:06] Introduction: Overview of the human side of business ownership and the journey beyond financial metrics.
  • [00:01:01] The Captain Analogy: Discussing the importance of a steady hand in navigating business challenges.
  • [00:01:44] Decision Making: Comparing business decisions to choosing a movie – assessing options, taking risks, and pivoting when necessary.
  • [00:02:24] Managing People: Drawing parallels between managing a diverse team and hosting a chaotic family dinner.
  • [00:03:25] Stress Management: Viewing stress as both a challenge and a motivator, and learning how to balance it.
  • [00:04:15] Self-Care: Emphasizing the significance of recharging physically and mentally to maintain effectiveness.
  • [00:05:17] Conclusion: Encouragement to embrace the human side of business ownership and enjoy the journey, bumps and all.

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Transcript
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The Human side of Business Ownership A Journey beyond the Balance

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Sheet welcome to another Numbers Know how episode

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where we strip away the spreadsheets, shelve the sales reports,

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and dive deep into the human side of owning a business.

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Today we're going to take a refreshing look at what it really means to run

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a business beyond just the pound notes, the dollars and the cents.

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So grab yourself a cup of coffee, sit back, and let's crack

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on.

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Running a business is often compared to steering a ship. The

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ocean is vast, filled with opportunities and dangers

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alike. The ship? Well, that's your business. But here's the

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thing. Ships do not sell themselves. They need a

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captain with a steady hand on the wheel, eyes on the horizon,

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and sometimes an ability to weather the storm with nothing

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more than sheer willpower. But captaining a business

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isn't just about navigating the seats of profit margins and marketing

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strategies. It's about the human side. The side that often gets

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lost amidst the hustle and bustle you see behind every

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successful business is a person, just like you or me, trying to

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make sense of it all. Let's talk about decision making, for example. We

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often think of business decisions as these cold, calculated

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moves, but in reality, they're a lot more like choosing your next

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movie. Stay with me here. You had a long day and all you

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want to do is to relax. You scroll through the countless options.

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Should you go for the new thriller everyone's talking about? Stick to your feel good

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comedy. You've watched 100 times that decision making

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is very similar in business. Should you invest in a new, untested

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product line? Should you double down on what's been working for years? Both

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choices come with their own risks and rewards. And very much

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like Netflix. Sometimes after all that deliberation, you end up

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picking something only to realize 10 minutes in, it's not for

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you. The key? You have to be willing to make a

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choice, try it out and pivot if it doesn't work.

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Now let's shift gears and talk about managing people.

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Imagine you're hosting a big family dinner. You've got your uncle

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who's always late, your cousin Ann who's a picky

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eater, and your sibling who's allergic to half of the menu.

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Somehow you've got to keep everybody happy, fed, and

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avoid a family meltdown. Now, managing a team in business

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is a lot like that. Everyone has got different needs,

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expectations and quirks. Some employees need a little

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bit more guidance. Others. Others just need the freedom to do their own thing.

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The real magic happens when you figure out how to bring all those different

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personalities together to create something greater than the sum of

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its parts. That's synergy for you. But here's the secret

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sauce. It's not just about getting the job done. It's about creating

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an environment where people feel valued, heard, and

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motivated. A place where they can thrive. Just like a family

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dinner isn't just about the food, but it's about the connections and the memories

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made around the table. Next up, let's talk

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about stress. Ah, stress. The uninvited guest

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at every business owner's party. Now picture this. You're

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juggling flaming swords while riding a unicycle on a

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tightrope. Sounds impossible, right? But that's what it's like running a

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business. That's what it can feel like sometimes. There's always

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something or someone demanding your attention, pulling you

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in different directions and testing your limits. Here's the thing.

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Stress isn't always a bad thing. It's kind of like a spice

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in a dish. A little bit can add flavor, excitement and

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drive. But too much, though, and it can overwhelm you. The

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trick is learning how to balance it. How to recognize when you're taking

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on too much, and how to ask for help when you need it.

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Remember, even superheroes have sidekicks. And speaking of

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superheroes, let's not forget about self care. Owning

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a business can sometimes feel like you're on a never ending treadmill.

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There's always another email to respond to, another task to tick off the

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list. But here's a truth bomb. You can't pour from an

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empty cup. Think of yourself as a smartphone. You start the day

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fully charged. But as you deal with challenges, make decisions and

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manage people, your battery drains. And if you don't take time to

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recharge, whether that's through a good night's sleep, a walk in the park,

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or simply taking a moment to breathe, you'll run out of juice.

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And no one can function at their best with a dead battery. So if

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there's one thing you take away from today's episode, let it be this. Running

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a business isn't just about the profit margins and growth charts.

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It's about the human experience. The highs, the lows,

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and everything in between. It's about learning to navigate the

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seas, the dinner, juggle, the flaming swords, and remember

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to plug yourself in at night. Owning a business is a journey. And

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like any journey, it's the people, including yourself, that make

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it worthwhile. So here's to embracing the human side of business

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ownership and enjoying the ride. Bumps and all. Thanks for tuning

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in. And until next time, keep steering your ship. And don't

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forget to enjoy the view.

Show artwork for Numbers Knowhow: Business Improvement and Performance

About the Podcast

Numbers Knowhow: Business Improvement and Performance
Understanding your business finances
Why Numbers Knowhow? Well, I've been asking myself for years why so many business owners, artists, and creatives feel overwhelmed by numbers.
I’ve always had a knack for breaking down complex financial concepts into something that’s easy to digest.
My name is Mahmood Reza, and welcome to Numbers Knowhow, the podcast that’s designed to strip away the financial jargon and give you straightforward, practical advice to help you master your business finances. Our mantra here is three simple words which I'll reveal throughout the podcast.

In this teaser episode, "What is Numbers Knowhow?" I kick things off by addressing the common fears and anxieties many people feel when they think about their business finances. You’ll discover that you’re not alone if profits, cash flows, and budgets make you feel uneasy. We believe that with the right guidance and tools, anyone can get control of their business finances. Whether you’ve just started your business or you’ve been running it for years, there’s always something new to learn.
Today, I’ll introduce you to our core philosophy — and explain how these three steps can make a transformative difference in your financial management.

By listening to this podcast, you're not just signing up to gain some financial knowledge; you’re empowering yourself to take actionable steps towards a wealthier future.
You’ll learn how to plan effectively by using simple tools like a cash flow planning platform. You’ll understand why it's crucial to execute these plans efficiently.
You’ll see how focusing on these early steps leads directly to profitability.
Not only will you be better equipped to handle the numbers side of your business, but you'll also reduce the stress and anxiety that often comes with financial uncertainty.
You’ll start to feel a new sense of confidence as you make better, more informed business decisions.

About your host

Profile picture for Mahmood Reza

Mahmood Reza

Hi, my name is Mahmood, accountant, educator and author of the book, I Hate Numbers !!
I actually love numbers and what they can do for my business – and every business - but I come across so many people who have a real fear of numbers/maths/accounts (and accountants), and therefore, their business struggles to survive, never mind thrive. If only they knew how to get a fondness and some kind of control of those numbers!
Why am I so passionate about all of this stuff I’m putting out into the public domain? It’s my belief that once you understand what your numbers are, where they come from, and what they mean, you can use them to make better decisions and ultimately make (or keep) more money. What every business owner wants, right?
The one thing I’ll always guarantee you, is that whether you’re the CEO of a global corporation, or a market stall trader in your local town, your numbers matter – and you simply can’t get away from them. This book is your chance to get them all in one place, face your fears, and start making those numbers work for you.